Privacy Policy

At San Antonio 65, we recognize that the privacy and security of personal information is a concern to our customers. We have established and implemented policies and procedures to protect this information.

Purpose of this notice

At San Antonio 65, we understand your privacy concerns. We hope this notice, which describes our use and protection of nonpublic personal information (“customer information”), will help you understand how we treat the customer information we obtain from you or other sources to provide you with our insurance products and additional services.

We do not share your personal information with any non-affiliated third parties for any purpose that is not specifically authorized by law unless we obtain your affirmative permission.

We do not sell your customer information.
We do not share, loan or give customer information to outside persons, companies, or organizations that would use that information to contact you about their own products and services.
We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we’ve asked them to perform.
We communicate with our staff, the need to protect your information to those individuals who may have access to it, and we’ve established physical, electronic, and procedural safeguards to protect customer information.

We collect and, in some cases, disclose information about you as part of our normal operations. We encourage you to read the following Privacy Statement, which contains information about San Antonio 65's policies regarding the collection, use, disclosure, and protection of your information. If you are not comfortable with any of the terms or policies described in this Statement, we encourage you to send confidential correspondence through the postal service or using our Contact Us page.

What information do we collect?

We collect personally identifiable information in order to identify and register you as San Antonio 65 client. In addition, we collect personal and financial information in order to provide you with services tailored to your particular needs. By learning about you, San Antonio 65 can deliver more relevant information. The information we collect will vary depending upon the function or processes you select or request. Depending upon the function, product or process you select, you may be required to provide information such as:

Name
Address
Birthdate
Phone number
E-mail address
Medicare and/or Medicaid information
Insurance Policy(ies) Type(s) & Number(s)
Social Security Number
Driver’s License Number
Financial and Assets Information

What kind of customer information do we have, and where did we get it?

Much of the customer information we collect comes directly from you. When submitting your application or request for assistance and services we offer, you may give us information such as your name, address, and Social Security Number. We also keep information about your transactions with our affiliates, others, or us. We also may collect information from outside sources, including Medicare, Medicaid, health care providers or other reporting agencies.

Who collects this information?

In order to better serve your particular needs, the information noted above is collected by San Antonio 65, its agents, and other companies working on behalf of San Antonio 65.

How is this information used?

The information you submit to us via our on-line forms and e-mail is used to provide you with the response or service you have requested. We may also use this information to contact you about our services. If you do not wish to receive these communications, you can write us, e-mail us or simply reply to any e-mails you receive from our employees informing us of your desire to be removed from our mailing lists.

Who has access to this information?

In order to better serve your particular needs, San Antonio 65, its employees, and certain companies working on San Antonio 65's behalf have access to this information. SMS consent is not shared with third parties for marketing purposes. This information may also be disclosed to third parties without your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of San Antonio 65 its users or the public. We may also provide limited information about you to third parties without your permission when necessary or appropriate to service your needs (example: contacting Medicare or Medicaid or your healthcare provider).

What are your options regarding collection, use, and distribution of your information?

Any information you submit to us via written applications, our website’s online forms or email is done so on a voluntary basis. The collection, use and distribution of your information will be handled according to the terms and policies outlined in this Privacy Statement. If you object to the collection, use, and distribution policies outlined in this Privacy Statement, we ask that you do not submit information.

What are your options regarding the correction or storage of your information?

You may either personally see, or obtain from us by mail, the information about you in our files. If you believe the information we have about you in our records or files is incomplete or inaccurate, you may request via telephone or a postal mail letter that we make any necessary additions or corrections or, to the extent that it is feasible, that we delete this information from our files.

Information automatically logged

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Who should use our website?

Our website is for assistance with Medicare, financial, and other matters and is not intended for children. We do not market any services to children or knowingly collect any information from children. If we become aware that information is or has been submitted by or collected from a child, we will destroy this information.

Links and co-branded sites

This website contains links to other sites. San Antonio 65 provides links to other sites as a convenience to persons who visit the website. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information. San Antonio 65 is not responsible for the privacy practices of those sites, even though the San Antonio 65 name or logo may appear on those sites. We encourage you to be aware when you leave our site and to read the Privacy Statements of each and every website that you visit, as the privacy policy of those sites may differ from ours.

Our site may use cookies to keep track of your user profile. We also use cookies to deliver content specific to your interests, and to save your password so you don’t have to re-enter it each time you visit our site. Cookie information is not shared with any third parties in any way.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use standard and accepted methods of securing our site and the machine(s) that serve the site to the public. We continue to monitor and review the privacy measures we use to protect customer information. These measures are updated as practices change and new technology becomes available.

All materials in this site are copyrighted and may not be reproduced or marketed for any purpose without prior written approval.

If you have any questions about this privacy statement, feel free to contact us.

San Antonio 65

Lubbock 65

Privacy Policy